Free your property managers to actually manage property
Simplify AI drafts compliant replies to tenant and owner emails — grounded in your agency's rules and checked against NSW tenancy law. You stay in control of what sends.
Built for Australian property management Your data stays in Australia
You know the cost of email overload. You live it every day.
Property management runs on email — and it's quietly breaking your team.
Half the day is gone before the real work starts
Between maintenance requests, rent queries, owner updates and tradie coordination, a single PM can lose three or four hours a day to the inbox. The repetitive emails crowd out the work that actually needs their judgment — and the backlog never quite clears.
Every sent email is a small leap of faith
You can't read every reply before it goes out — but each one carries legal weight. One wrong notice period, one careless line in a dispute, one missed obligation under the Residential Tenancies Act, and a routine email becomes an expensive problem. The exposure compounds with every inexperienced hire.
The admin load is burning out your best people
PMs didn't get into property management to answer the same emails all day. The relentless admin grind is what drives good people to leave — and when they go, their knowledge of your properties, owners and tenants goes with them. Then you train someone new, and it starts again.
How it works
Simplify AI works inside your existing inbox. No new software for your team to learn, no migration, no disruption.
An email comes in
A tenant reports a leak. An owner asks about their statement. A routine question lands in your inbox — the same kind your team answers dozens of times a day. Simplify AI reads it, understands what's being asked, and identifies the property, tenant, and lease it relates to.
It handles the whole task — not just the reply
Simplify AI drafts a response in your agency's voice, grounded in your policies and the specific lease terms. And when it's a maintenance request, it goes further — matching the job to the owner's preferred tradesperson, reaching out to coordinate a time, and keeping everyone updated. Every draft is checked against NSW tenancy legislation before it's ready, so compliance is built in, not bolted on.
You stay in control
Low-risk replies can send automatically. Anything sensitive waits for your approval. Urgent matters are escalated to the right person straight away. You set the rules — how much the AI handles, and where a human always steps in.
Every email, draft, and decision is logged — giving you a complete audit trail whenever you need it.
Built for Australian property management — not adapted to it
Generic AI tools can write a nice email. They can't run your agency. Simplify AI is built from the ground up for the realities of NSW property management.
Fluent in NSW tenancy law
Grounded in the Residential Tenancies Act 2010 and current Fair Trading rules — it understands notice periods, bond handling, repair obligations. Every reply checked before it goes out.
Your agency's knowledge, never lost
Every policy, preference, and procedure that lives in your senior PMs' heads is captured and applied automatically. When someone leaves, their knowledge stays. Simplify AI writes in your agency's voice, follows your rules, and uses your preferred tradespeople — consistently, no matter who's at the desk.
It happens on its own — nothing slips through
The danger isn't just slow replies — it's the email that gets buried and never answered. The moment an email lands, Simplify AI pulls the property's lease terms, history, and owner preferences, drafts the reply, and books the tradie. No context to paste, no follow-up to remember, nothing left to slip through.
A complete record, without lifting a finger
Every email, draft, decision, and override is logged as it happens. If an owner disputes a call or a matter reaches NCAT, the full timestamped history is already there.
The math is simple
3–4 hrs
back per PM, per day
Give each PM back 3–4 hours a day
Routine email is up to half a property manager's day. Hand it to Simplify AI and that time comes back — for inspections, owner relationships, and the work that grows your business.
Same team
more doors, no new hires
Manage more properties with the same team
When your PMs aren't buried in admin, they can handle a larger portfolio. For a growing agency, that's the difference between hiring and scaling.
$10k–20k
a single NCAT mistake can cost
Every reply checked, not just the ones you catch
A single non-compliant notice or missed obligation can cost tens of thousands at NCAT. Simplify AI checks every reply against NSW legislation, so the compliance safety net is there on every email — not just the ones someone double-checked.
We'll show you the projected savings for your exact agency size on a quick demo.
Simple pricing that scales with your agency
Plans are based on the number of properties you manage. We'll confirm the right plan and your exact pricing on a quick demo.
Starter
from$549/month
Up to 150 properties
For boutique agencies finding their feet with AI.
- Email handling
- NSW compliance checking
- Draft review
- Agency knowledge base
Professional
from$1,099/month
Up to 500 properties
For established agencies ready to scale.
Everything in Starter, plus:
- Configurable auto-send
- Maintenance automation
- SMS escalation
- Property knowledge base
Enterprise
Custom
Unlimited properties
For large agencies and franchise networks.
Everything in Professional, plus:
- Custom integrations
- Dedicated deployment
- Dedicated account manager
Every plan includes a one-time onboarding (priced separately, based on your agency size) — we build your knowledge base, configure your compliance rules, and get your team set up. Book a demo and we'll recommend the right plan and onboarding for your portfolio.
You stay in control. Always.
We built Simplify AI for an industry where mistakes are expensive — so control, safety, and accountability come first.
Nothing happens that you haven't allowed
You decide how much the AI does. Start in full review mode, where every draft waits for your approval. As your trust grows, let it auto-send the low-risk replies while sensitive matters always come to a human. You set the boundaries, and you can change them anytime.
Your data stays in Australia
All your data is stored in Australian data centres and handled in line with the Privacy Act. Tenant and owner information is encrypted, access-controlled, and never used to train external AI models. Your agency's knowledge stays your agency's.
It works with what you already have
Simplify AI runs alongside your existing inbox and systems — there's no migration, no new software for your team to learn, and no disruption to how you already work. Most agencies are up and running within their first two weeks.
A complete audit trail behind every decision
Every email, draft, and override is logged automatically and permanently. You can always see exactly what was sent, when, and why — so you're never exposed, and you can demonstrate compliance whenever you need to.
Want to see exactly how the controls work? We'll walk you through it on a demo.
See it work on your own emails
The best way to understand Simplify AI is to watch it handle the kind of emails your team deals with every day. Book a 20-minute demo and we'll show you exactly how it works for an agency like yours — and recommend the right plan for your portfolio.
Loading booking calendar…
No pressure, no obligation — just a clear look at what it could do for your agency.